Bah, the video has been removed. (But it's at the Blaze linked story.)
I could only stomach a few seconds of listening to this nonsense.
Her mistake was to engage him in conversation at all. Give him his order and move him along. If there was no one else in line behind him, call a manager to help get rid of him.
Customer service doesn't mean you stand there and take this sort of crap treatment from clowns like this.
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branchandroot
no subject
Date: 2012-08-06 09:52 pm (UTC)I could only stomach a few seconds of listening to this nonsense.
Her mistake was to engage him in conversation at all. Give him his order and move him along. If there was no one else in line behind him, call a manager to help get rid of him.
Customer service doesn't mean you stand there and take this sort of crap treatment from clowns like this.